Home
Resident·Your balance, payments and announcements

See your maintenance fees and payments in one place.

The resident portal is available in residential complexes whose management uses Yonevo. You see your balance, payment history and announcements, and can pay by card here if your management has enabled it.

Sign In to the Portal

The portal is available in residential complexes whose management uses Yonevo. Residents are not charged.

Common situations

Which of these sound familiar?

I don't know my current balance
When the fee or an extra charge changes, I can hear about it late.
Calling the management for a simple question
Reaching the management to ask about a balance or a payment can take time.
Has my payment been recorded?
After a bank transfer, I can't see whether the payment has reached my account.
Finding past payments
When I need a list of old payments, I don't have an orderly record.
Missing announcements
I can hear late about meetings and decisions.
Following up a fault I reported
I can't see what is happening with a fault I reported.
How it works in Yonevo

The same work, in one orderly record.

Balance and Payment History

See your current balance, fee lines and payment history as a statement; you can download it for Excel.

Card Payments

If your management has connected a payment provider account, you pay by card; card details are entered on the provider's page and the payment is recorded to your account automatically.

Notifications

Depending on your management's settings, you get an email or SMS when maintenance fee charges, payments or late payment penalties are recorded.

Announcements, Polls, Meetings

See announcements, polls and published meeting resolutions in the portal.

Requests

Report faults and requests and follow their status (new, in progress, resolved).

Front Desk Records

If your complex uses the front desk, you see the parcels and visitors logged for you.

Phone, Tablet, Computer

The portal works in the browser; you don't need to install an app.

Only Your Own Information

The portal shows only the units linked to you. A tenant does not see the owner's balance; whether an owner sees the tenant's balance depends on the management's setting.

Example workflow

How do you get access?

The portal works with the email address in your management's records:

  1. 1
    Give your email address to your management
    Your management adds your address to your apartment's record.
  2. 2
    Create an account with the same address
    Create a Yonevo account with the same email address and verify it.
  3. 3
    Your units appear
    The apartment records that match your address are listed in the portal; units in different complexes appear in the same account.
  4. 4
    If access ends
    When you move out, or the management deactivates your membership, your access to that complex ends.

Does your management use Yonevo?

If it does, sign in or create an account with the email address in the management's records. If not, you can pass this page on to your management.

Sign In to the PortalBack to Home

Other solutions for your role and your buildings

Building ManagerManagement CompanyApartment ManagementMulti-Block DevelopmentsLarge Complexes & Mass HousingResidencesHousing CooperativesBusiness Centres & Offices